i bought leather sofa set($2099.98) with extended warranty (249.99) on 1/9/2011one of the dual seat back rest there are some air bubbles coming are out on leather skin, i went to the store i bought, they said warranty period is over and they can not do any thing, i took some pictures to show them, but they gave me irresponsible answer, i asked for any solution to this problem, but they said they can not do any thing without looking @ the pictures i had, its definately defective material.they do not want to give any after sale service. they are just ripping off the customers.
Product or Service Mentioned: American Signature Sofa.
Monetary Loss: $2350.
Preferred solution: Let the company propose a solution.
I didn't like: Did not stand behind warranty, Poor quality.