American Signature - Bad quality Sofa set- irresponsible customer service
i bought leather sofa set($2099.98) with extended warranty (249.99) on 1/9/2011one of the dual seat back rest there are some air bubbles coming are out on leather skin, i went to the store i bought, they said warranty period is over and they can not do any thing, i took some pictures to show them, but they gave me irresponsible answer, i asked for any solution to this problem, but they said they can not do any thing without looking @ the pictures i had, its definately defective material.they do not want to give any after sale service. they are just ripping off the customers.
More Review Details
|Exchange, Refund and Cancellation Policy|
|Style and Design|
|Advertised vs Delivered|
|Product or Service Quality|
What I liked
What I disliked
- Did not stand behind warranty
- Poor quality
- Monetary loss:
- Product or service
- Leather Sofa
- Review category
- Furniture and Decor
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