American Signature - Bad quality Sofa set- irresponsible customer service
i bought leather sofa set($2099.98) with extended warranty (249.99) on 1/9/2011one of the dual seat back rest there are some air bubbles coming are out on leather skin, i went to the store i bought, they said warranty period is over and they can not do any thing, i took some pictures to show them, but they gave me irresponsible answer, i asked for any solution to this problem, but they said they can not do any thing without looking @ the pictures i had, its definately defective material.they do not want to give any after sale service. they are just ripping off the customers.
Reviewer is in unhappy mood. This person stated that there is a room for improvement of did not stand behind warranty and poor quality. Please immediately contact the author of this review to discuss american signature sofa and associated monetary loss in the amount of $2350. American Signature needs to offer any options to resolve the issue according to poster's claims.