American Signature Complaints and Reviews

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American Signature
Main address: 15018 N Dale Mabry Hwy 33618-1815 Tampa FL
(813) 769-0700, (813) 769-0705,
  • 19+1 mobile complaints
  • $10.2K claimed losses
  • $510 average
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  • Nov 18
  • Furniture and Decor
  • Kennesaw, Georgia
  • Leather Sectional
  • 11

In the past 10 years I have bought cloth sofa and love seat, dinning table and breakfront, a entire 8foot by 10 foot wall unit plus in 2012 a leather sectional. I say all of this to show that I have been a loyal and good customer. The leather section, actually one seat cushion has substantial wear and no one has been of any assistance. I was told Stephanie a store representative I need to go... Read more

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  • Oct 03
  • Advertisements and Cons
  • Pleasant Prairie, Wisconsin
  • Disgusting Commercial
  • 1
  • 1
  • 8

Ditto on your *** disgusting commercial airing at dinner time in the Chicago area! Pull that ad yesterday! Idiots!! Read more

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  • Sep 05
  • Furniture and Decor
  • Delivery Time
  • 38

Customer service is horrible!!! Spoke with 2 reps and a supervisor and all of them were incompetent idiots with attitude. Was called by them on Thursday night to confirm delivery for Friday morning. Then received a call Friday morning saying it didn't make it on the truck. Was never given a call back with a new delivery date so I called them and dealt with these idiots. They told me it wouldn't... Read more

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  • Aug 18
  • Furniture and Decor
  • Clarksville, Tennessee
  • Furniture Commercial
  • 2
  • 2
  • 35

I find your commercial of a couple sitting and looking at their furniture, and in review of the old furniture, they start gagging. Both my son and I have sensitive gag reflex. It seems this commercial runs at meal .My husband and I nor any on my family will be purchasing from your store or any subsidiaries. Belinda Stanton Read more

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  • Aug 13
  • Furniture and Decor
  • Commercial
  • 43

I will never shop at American Signature because of the disgusting commercial you currently are airing. Prior to seeing this commercial, I would not have tied puking to American Signature Furniture; however, now I do. Why would someone want to buy from a company that viewers associate with puking?!?!? You have had more favorable commercials in the past, but this one was a bad judgment call for... Read more

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  • Aug 02
  • Advertisements and Cons
  • Commercial
  • 40

The newest commercial I saw today was awful. The couple bought a new sofa and almost got sick looking at their old coffee table. I think this commercial should be taken off the air it is disgusting! That commercial would not make me buy any furniture at American signature it would make me stay away. Where do the writers get this stuff, if I were American signature I would get a new crew of... Read more

Was this review helpful? 2 2

American signature suck, they are a rip off and lairs, I bought a 4 piece sectional from them one piece is missed match, they ordered the wrong color and refuse to replace it. The manager at the branch on west colonial Dr in Orlando Florida is very unprofessional. Add comment


  • Feb 03
  • Finances
  • Mechanicsburg, Pennsylvania
  • Payment Problem
  • 62

I am currently experiencing the same scam as a previous victim of American Signature. I I have 6mths to pay the bill with 0 financing but I cannot get a bill. I purchased my furniture and have not received a bill. I'm trying to make payments now. When I call American Signature they say that the sent the billing information over to the credit agency and I shave hve received my bill. When I... Read more

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  • Jan 17
  • Furniture and Decor
  • Living Room Set
  • 55

i bought a 3 piece reclining set from american signature furniture, i called them as soon as i noticed the mold on the bottom of the furniture on the metal reclining parts and the screw for the couch pockets were rusted. i refused store credit. now my whole family is sick. i was just told by a professional that mold spores can get on everything in my house and lots of things may need replaced... Read more

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  • Dec 31, 2013
  • Furniture and Decor
  • Windsor Mill, Maryland
  • Mattress
  • 54

I had this mattress since 09/2012, in August of 2013 the middle started sinking, so I called VAlue City Furniture where i bought it from they want to replace it but there was a small stain on the mattress so they want me to clean the mattress first, so I said to the lady if the mattress is a piece of junk what matters if a stain is there? what are they doing trying to furbish this *** & re... Read more

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