2.3
  • Poor quality2 votes
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  • Jan 23
  • Furniture and Decor
  • Pendleton, Kentucky
  • Drawer
  • REVIEW RATING 5/5
American Signature - Review about Drawer from Pendleton, Kentucky
1 of 2

The lift top coffee the wife and I bought about 8yrs ago has deteriorated over the years. The springs that hold the lift top up and back storage compartment broke within the first 3yrs. It is a safety hazard and we cannot get any parts for it. The drawer handles are breaking now. The table is solid and heavy but components are cheap. Do no recommend buying their products. Read more

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  • Jan 19
  • Furniture and Decor
  • Tampa, Florida
  • Commercial
  • 16
  • REVIEW RATING 4/5

I'm sure you could do much better than the sickening commercial showing a couple trying to vomit while looking at their coffee table!!!!! When the commercial comes on, I change the station. Please . . . . you can do better than that with the standard of good furniture that you have. As stated below, I don't use the term "Pissed off"!!!! I'm just sickened with a couple trying to vomit. ... Read more

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  • Dec 22, 2014
  • Furniture and Decor
  • Suwanee, Georgia
  • Damage Claim
  • 37
  • REVIEW RATING 4/5

HORRIBLE CUSTOMER SERVICE!!!! STAY AWAY!!! These people brought furniture into our Brand new home (purchased 1 day before this incident) and destroyed the furniture as well as our home on the way in. We provided a detailed and accurate claim, pictures, and a statement for the damages...and they flat out denied it and called us LIARS! Brandon, the store Manager over at the Duluth, GA store is... Read more

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  • Dec 17, 2014
  • Furniture and Decor
  • Charlotte, North Carolina
  • Furniture
  • 28
  • REVIEW RATING 3/5

Do you want furniture that someone else used for a year? Do you want furniture that had bird ***,dog hair,used condoms etc. Then go to american signature. They pay people to clean it before you get it. See this is how it works at american signature. Customers buy furniture then they buy epp. Extended protection plan. So if your furniture breaks. Frame,mech,seat cores etc. You call the store. You... Read more

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  • Nov 18, 2014
  • Furniture and Decor
  • Kennesaw, Georgia
  • Leather Sectional
  • 59
  • REVIEW RATING 4/5

In the past 10 years I have bought cloth sofa and love seat, dinning table and breakfront, a entire 8foot by 10 foot wall unit plus in 2012 a leather sectional. I say all of this to show that I have been a loyal and good customer. The leather section, actually one seat cushion has substantial wear and no one has been of any assistance. I was told Stephanie a store representative I need to go... Read more

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  • Oct 03, 2014
  • Advertisements and Cons
  • Pleasant Prairie, Wisconsin
  • Disgusting Commercial
  • 2
  • 2
  • 39
  • REVIEW RATING 3/5

Ditto on your *** disgusting commercial airing at dinner time in the Chicago area! Pull that ad yesterday! Idiots!! Read more

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  • Sep 05, 2014
  • Furniture and Decor
  • Delivery Time
  • 60
  • REVIEW RATING 3/5

Customer service is horrible!!! Spoke with 2 reps and a supervisor and all of them were incompetent idiots with attitude. Was called by them on Thursday night to confirm delivery for Friday morning. Then received a call Friday morning saying it didn't make it on the truck. Was never given a call back with a new delivery date so I called them and dealt with these idiots. They told me it wouldn't... Read more

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  • Aug 18, 2014
  • Furniture and Decor
  • Clarksville, Tennessee
  • Furniture Commercial
  • 3
  • 3
  • 84
  • REVIEW RATING 5/5

I find your commercial of a couple sitting and looking at their furniture, and in review of the old furniture, they start gagging. Both my son and I have sensitive gag reflex. It seems this commercial runs at meal .My husband and I nor any on my family will be purchasing from your store or any subsidiaries. Belinda Stanton Read more

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  • Aug 13, 2014
  • Furniture and Decor
  • Commercial
  • 2
  • 2
  • 107
  • REVIEW RATING 5/5

I will never shop at American Signature because of the disgusting commercial you currently are airing. Prior to seeing this commercial, I would not have tied puking to American Signature Furniture; however, now I do. Why would someone want to buy from a company that viewers associate with puking?!?!? You have had more favorable commercials in the past, but this one was a bad judgment call for... Read more

Was this review helpful? 6 1

  • Aug 02, 2014
  • Advertisements and Cons
  • Commercial
  • 1
  • 1
  • 78
  • REVIEW RATING 5/5

The newest commercial I saw today was awful. The couple bought a new sofa and almost got sick looking at their old coffee table. I think this commercial should be taken off the air it is disgusting! That commercial would not make me buy any furniture at American signature it would make me stay away. Where do the writers get this stuff, if I were American signature I would get a new crew of... Read more

Was this review helpful? 5 2

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