1.6
  • Poor quality2 votes
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  • 7 hours ago
  • Furniture and Decor
  • Suwanee, Georgia
  • Customer Service
  • 5

HORRIBLE CUSTOMER SERVICE!!!! STAY AWAY!!! These people brought furniture into our Brand new home (purchased 1 day before this incident) and destroyed the furniture as well as our home on the way in. We provided a detailed and accurate claim, pictures, and a statement for the damages...and they flat out denied it and called us LIARS! Brandon, the store Manager over at the Duluth, GA store is... Read more

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  • Dec 17
  • Furniture and Decor
  • Charlotte, North Carolina
  • Furniture
  • 2
  • REVIEW RATING 3/5

Do you want furniture that someone else used for a year? Do you want furniture that had bird ***,dog hair,used condoms etc. Then go to american signature. They pay people to clean it before you get it. See this is how it works at american signature. Customers buy furniture then they buy epp. Extended protection plan. So if your furniture breaks. Frame,mech,seat cores etc. You call the store. You... Read more

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  • Nov 18
  • Furniture and Decor
  • Kennesaw, Georgia
  • Leather Sectional
  • 38
  • REVIEW RATING 4/5

In the past 10 years I have bought cloth sofa and love seat, dinning table and breakfront, a entire 8foot by 10 foot wall unit plus in 2012 a leather sectional. I say all of this to show that I have been a loyal and good customer. The leather section, actually one seat cushion has substantial wear and no one has been of any assistance. I was told Stephanie a store representative I need to go... Read more

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  • Oct 03
  • Advertisements and Cons
  • Pleasant Prairie, Wisconsin
  • Disgusting Commercial
  • 1
  • 1
  • 19
  • REVIEW RATING 3/5

Ditto on your *** disgusting commercial airing at dinner time in the Chicago area! Pull that ad yesterday! Idiots!! Read more

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  • Sep 05
  • Furniture and Decor
  • Delivery Time
  • 49
  • REVIEW RATING 3/5

Customer service is horrible!!! Spoke with 2 reps and a supervisor and all of them were incompetent idiots with attitude. Was called by them on Thursday night to confirm delivery for Friday morning. Then received a call Friday morning saying it didn't make it on the truck. Was never given a call back with a new delivery date so I called them and dealt with these idiots. They told me it wouldn't... Read more

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  • Aug 18
  • Furniture and Decor
  • Clarksville, Tennessee
  • Furniture Commercial
  • 2
  • 2
  • 50
  • REVIEW RATING 4/5

I find your commercial of a couple sitting and looking at their furniture, and in review of the old furniture, they start gagging. Both my son and I have sensitive gag reflex. It seems this commercial runs at meal .My husband and I nor any on my family will be purchasing from your store or any subsidiaries. Belinda Stanton Read more

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  • Aug 13
  • Furniture and Decor
  • Commercial
  • 54
  • REVIEW RATING 4/5

I will never shop at American Signature because of the disgusting commercial you currently are airing. Prior to seeing this commercial, I would not have tied puking to American Signature Furniture; however, now I do. Why would someone want to buy from a company that viewers associate with puking?!?!? You have had more favorable commercials in the past, but this one was a bad judgment call for... Read more

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  • Aug 02
  • Advertisements and Cons
  • Commercial
  • 43
  • REVIEW RATING 4/5

The newest commercial I saw today was awful. The couple bought a new sofa and almost got sick looking at their old coffee table. I think this commercial should be taken off the air it is disgusting! That commercial would not make me buy any furniture at American signature it would make me stay away. Where do the writers get this stuff, if I were American signature I would get a new crew of... Read more

Was this review helpful? 2 2

American signature suck, they are a rip off and lairs, I bought a 4 piece sectional from them one piece is missed match, they ordered the wrong color and refuse to replace it. The manager at the branch on west colonial Dr in Orlando Florida is very unprofessional. Add comment

  • Feb 03
  • Finances
  • Mechanicsburg, Pennsylvania
  • Payment Problem
  • 73
  • REVIEW RATING 4/5

I am currently experiencing the same scam as a previous victim of American Signature. I I have 6mths to pay the bill with 0 financing but I cannot get a bill. I purchased my furniture and have not received a bill. I'm trying to make payments now. When I call American Signature they say that the sent the billing information over to the credit agency and I shave hve received my bill. When I... Read more

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