- From mobile
- American Signature
- Apr 17
- by anonymous
Company treats its employees like ***!
Company treats its employees like ***!
Stonecrest location in Lithonia GA sucks. I went in to purchase a dresser and I did. Set up my delivery for 6 p.m. Friday and get a called Wed. around 1:30 p.m. saying they can't deliver and asked if I could get off work early and have someone with a pick up truck pick it up. ***, what kind of customer service is this. At this point just give me my money back. If they knew it was impossible... Read more ›Was this review helpful? 0 0 by anonymous
The quality of your products is good the choice of the commercials to promote you Business, is questionable. who ever approved the Commercial of two people gagging and dry pewing to sell you Furniture is unacceptable. I appears the TV commercial schedulers have the same mindless mindset. The Commercial airs about the time most people are having Lunch or supper. My question why would someone... Read more ›Was this review helpful? 1 0 by anonymous
DO NOT BUY FURNITURE FROM THIS PLACE!!!! American Signature Furniture is horrible. They sold me a sectional couch which I was told was leather. I also purchased the 7 year extended protection warranty. The sofa has 4 recliners built in. 2 years later and the couch is falling apart. 3 of the 4 recliners do not work. They say that isn't covered under the warranty. Staples that hold this piece of... Read more ›Was this review helpful? 0 0 PhilOConnell
Customer gets no satisfaction. I don't even know where to begin with the I just had the most horrible experience I've encountered in quite some time from American Signature Furniture in Kennesaw, GA.I was greeted by an extremely unprofessional salesperson and completely rude about replace my wood canopy queen bed I purchased with an extended warranty .I have had the most difficult time with this... Read more ›Was this review helpful? 0 1 channeljns
The lift top coffee the wife and I bought about 8yrs ago has deteriorated over the years. The springs that hold the lift top up and back storage compartment broke within the first 3yrs. It is a safety hazard and we cannot get any parts for it. The drawer handles are breaking now. The table is solid and heavy but components are cheap. Do no recommend buying their products. Read more ›Was this review helpful? 0 0 by anonymous
I'm sure you could do much better than the sickening commercial showing a couple trying to vomit while looking at their coffee table!!!!! When the commercial comes on, I change the station. Please . . . . you can do better than that with the standard of good furniture that you have. As stated below, I don't use the term "Pissed off"!!!! I'm just sickened with a couple trying to vomit. ... Read more ›Was this review helpful? 2 0 by anonymous
HORRIBLE CUSTOMER SERVICE!!!! STAY AWAY!!! These people brought furniture into our Brand new home (purchased 1 day before this incident) and destroyed the furniture as well as our home on the way in. We provided a detailed and accurate claim, pictures, and a statement for the damages...and they flat out denied it and called us LIARS! Brandon, the store Manager over at the Duluth, GA store is... Read more ›Was this review helpful? 0 0 by anonymous
Do you want furniture that someone else used for a year? Do you want furniture that had bird ***,dog hair,used condoms etc. Then go to american signature. They pay people to clean it before you get it. See this is how it works at american signature. Customers buy furniture then they buy epp. Extended protection plan. So if your furniture breaks. Frame,mech,seat cores etc. You call the store. You... Read more ›Was this review helpful? 0 0 by anonymous
In the past 10 years I have bought cloth sofa and love seat, dinning table and breakfront, a entire 8foot by 10 foot wall unit plus in 2012 a leather sectional. I say all of this to show that I have been a loyal and good customer. The leather section, actually one seat cushion has substantial wear and no one has been of any assistance. I was told Stephanie a store representative I need to go... Read more ›Was this review helpful? 1 0 by anonymous