American Signature Complaints and Reviews

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American Signature
Main address: 15018 N Dale Mabry Hwy 33618-1815 Tampa FL
(813) 769-0700, (813) 769-0705, http://www.asfurniture.com/webapp/wcs/stores/servlet/ContactUsView?storeId=10101&catalogId=10154&lan
  • 13+1 mobile complaints
  • $9.8K claimed losses
  • $700 average
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American signature suck, they are a rip off and lairs, I bought a 4 piece sectional from them one piece is missed match, they ordered the wrong color and refuse to replace it. The manager at the branch on west colonial Dr in Orlando Florida is very unprofessional.

  • Feb 03
  • Finances
  • Mechanicsburg, Pennsylvania
  • Payment Problem
  • 18

I am currently experiencing the same scam as a previous victim of American Signature. I I have 6mths to pay the bill with 0 financing but I cannot get a bill. I purchased my furniture and have not received a bill. I'm trying to make payments now. When I call American Signature they say that the sent the billing information over to the credit agency and I shave hve received my bill. When I... Read more

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  • Jan 17
  • Furniture and Decor
  • Living Room Set
  • 20

i bought a 3 piece reclining set from american signature furniture, i called them as soon as i noticed the mold on the bottom of the furniture on the metal reclining parts and the screw for the couch pockets were rusted. i refused store credit. now my whole family is sick. i was just told by a professional that mold spores can get on everything in my house and lots of things may need replaced... Read more

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  • Dec 31, 2013
  • Furniture and Decor
  • Windsor Mill, Maryland
  • Mattress
  • 21

I had this mattress since 09/2012, in August of 2013 the middle started sinking, so I called VAlue City Furniture where i bought it from they want to replace it but there was a small stain on the mattress so they want me to clean the mattress first, so I said to the lady if the mattress is a piece of junk what matters if a stain is there? what are they doing trying to furbish this *** & re... Read more

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  • Oct 09, 2013
  • Furniture and Decor
  • Mattress Set
  • 31

my wife and i bought the i comfort mattress about a year ago spent like 2500 for it thought this would be good for me cause i have a bad back and neck from a car acc i found out real fast i cant lay on my side cause it feels like im going to fall out of the bed so basically i have to sleep in the center of my bed so i called american signature they replaced the mattress it felt nice for about a... Read more

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  • Sep 12, 2013
  • Shopping
  • Norcross, Georgia
  • American Signature Mattress Set
  • 3
  • 57

Two years ago my husband and I bought a very expensive American Signature branded King Size pillowtop mattress set. At the time, we were not told that the warranty on the mattress was going to be void if you were to get a stain on it. It was in the fine print on the paperwork, however, we were NOT expecting it to fall apart in under 2 years. It has sunk in, springs are loose, the sides are... Read more

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  • Apr 24, 2013
  • Customer Service
  • Orlando, Florida
  • 2
  • 59

I did the 6 month no interest on a couch using my husband and I's name. They were delayed in sending the statements and when I would go to he store to try and pay in full, they told me that my husband would have to be present since it says his name. I explained and showed how it was in my name too (we do have he same last name too) and they said he would ave to come in and pay it. When he went... Read more

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  • Feb 17, 2013
  • Furniture and Decor
  • Fort Myers, Florida
  • 1
  • 41

we bought a credenza and took out a store credit card to take advantage of an installment plan that allowed us to pay the balance in 6 months interest free. Well, we never got a bill and we called the store to see what was happening and they basically told us that it was not their problem and to call the number on the back of the credit card. Unfortunately, no human ever answers when we call and... Read more

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  • Jan 12, 2013
  • Furniture and Decor
  • 77

I was opening my 900.00 dollar sectional and in the process I noticed a 3 foot slice. So instead of pointing fingers, I called and decided I would just fix it myself since I was the one who drove it home and we didn't know how the slice happened. I called and spoke to a woman who informed me that the fabric was being ordered for me and that it would cost 115.00-150.00 plus 75.00 labor. I agreed... Read more

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  • Dec 09, 2012
  • Furniture and Decor
  • Clearwater, Florida
  • Signature Furniture
  • 1
  • 134
American Signature Furniture
1 of 2

American signature furniture is a company that sells furniture made in China. I purchased a recliner & sofa from them recently. The furniture had a terrible odor. I looked underneath the recliner & found mold covering the pressed wood frame. I returned both pieces after this was discovered. They did give me a full refund. The employees at the St. Petersburg (Pinellas Park) Florida store were very... Read more

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